- Please review all details and information provided for a class thoroughly before booking.
- Please ensure that any medical or other allergy/health information is disclosed to us as part of your booking. Meri Rasoi will not be liable for any issues arising from non-disclosure of key medical, allergy or health related information.
- Full payment is required to secure your booking on a class without which your place is not guaranteed.
- Meri Rasoi reserves the right to cancel any classes or courses. In such instance, the attendees will be provided an option to obtain a refund or book themselves onto an alternative date.
- Any requests for cancellation or rescheduling or to inform us of any conditions or changes should be sent to [email protected]
Cancellations and Rescheduling
- If you cancel a dated booking within 24 hours of receiving your order confirmation, you will be entitled to a full refund of the applicable amount or you can choose to reschedule your booking to another date.
- However in case where the class is due to take place within 24 hours of the booking, no refund will be provided and no reschedule permitted. In this case, the booking may however be transferred to another person at no additional cost.
- If you cancel a dated booking more than 24 hours after receiving your order confirmation, no refunds or credit notes will be provided. You however, have the following options
- Provided the booked class is not due to take place within the next 3 days, you will be able to reschedule your booking to another date
- If the booked class is due to take place within the next 3 days, rescheduling to another date will not be permitted. The booking may however be transferred to another person at no additional cost (for e.g. you may find a friend to take your place on the experience).
- If you wish to reschedule your dated booking after you have received an order confirmation, provided your booking is not due to take place within the next 3 days, please contact us and we will endeavour to offer you a suitable alternative class.
- Gift vouchers must be redeemed within 12 months from date of issue. Gift vouchers cannot be exchanged for cash.
- You may cancel a gift voucher within 24 hours of receiving your order confirmation and obtain a full refund, unless you have already used it to make a booking in which case the cancellation rules for dated bookings will apply.
- Once a gift voucher has been used to book a class, any rescheduling will be permitted in accordance with the terms provided above for dated bookings.